Job at Baqwetu Coaching & Consulting For Front Desk / Customer Service Officer in Abuja

Closing on: Dec 19, 2023
Job Category: Customer Service
Job Type: Full Time
Job Location: Abuja

Baqwetu Coaching & Consulting is a Nigerian Registered Management Consulting firm focusing on HR Advisory, Change Management, Coaching and Training

About the Role

  • We are seeking a personable and customer-focused Front Desk/Customer Service Officer to be the first point of contact for our valued customers and stakeholders.
  • The Front Desk / Customer Service Officer plays a crucial role in maintaining the office’s professional image and ensuring a welcoming environment for visitors and employees as well as providing outstanding customer service.

Key Responsibilities

  • Greet and welcome visitors in a professional and courteous manner.
  • Direct visitors to the appropriate person or department.
  • Ensure compliance with security and visitor policies.
  • Receive, sort, and distribute incoming mail and packages.
  • Assist in scheduling appointments and meetings.
  • Manage conference room reservations as needed.
  • Monitor office security and manage access through the front desk to the rest of the offices.
  • Assist visitors, clients, and employees with inquiries, providing information and assistance.
  • Handle and resolve customer complaints or issues promptly and professionally.


  • Bachelor’s Degree or HND is required; additional qualifications will be a plus.
  • 1 – 3 years relevant work experience.
  • Proven experience as a front desk officer, customer service or relevant position.
  • Proficiency in using office equipment, including a multi-line phone system.
  • Proficient in English (oral and written).
  • Excellent knowledge of MS Office (especially Excel and Word).
  • Strong communication and people skills.
  • Good organizational and multi-tasking abilities.
  • Customer service orientation.
  • Professional appearance and demeanor.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Stephen Ekpa

Stephen Ekpa

CareerPortalNG (Career Portal Nigeria), is an online depot for all available job vacancies in Nigeria. We collect together, all job vacancies and other career opportunities available across the 36 states in Nigeria, as well as FCT – Abuja

You might also like