If you’re an experienced content management professional with a strong background in SharePoint and digital transformation, this position at Mastercard Foundation offers a high-impact leadership opportunity. The Foundation is hiring for the role of Head, Content Management to oversee its enterprise content systems and drive improvements across information architecture, governance, and user adoption. This 12-month contract position is based in Nigeria and reports to the Director, Knowledge Management.
Job Title: Head, Content Management
Location: Nigeria
Job ID: JR-0000000307
Job Type: 12-Month Contract
Reporting Line: Director, Knowledge Management
Application Deadline: 5th August, 2025
About the Company
Mastercard Foundation is a global foundation with hubs in Rwanda, Kenya, Ghana, and Canada. Since its establishment in 2006, the Foundation has operated independently of Mastercard. It is committed to promoting financial inclusion and advancing education and youth employment in Africa, and supporting Indigenous youth in Canada. The Foundation believes that empowering young people with dignified work is key to sustainable and inclusive development across the continent.
The Opportunity
The Head, Content Management will lead the continuous development and optimization of the Foundation’s Enterprise Content Management (ECM) systems, with a focus on SharePoint Modern. The role involves translating business needs into efficient digital environments, leading ECM governance, and driving user adoption through training and stakeholder collaboration.
Ways You Can Contribute
- Provide strategic and hands-on leadership in the administration and optimization of SharePoint and Microsoft 365 platforms.
- Lead change management and training to encourage ECM adoption across the Foundation.
- Translate business needs into information architecture requirements and approve related design decisions.
- Guide ECM improvements using user feedback and analytics.
- Manage vendor relationships to ensure quality delivery of ECM services.
- Oversee the Records Management Program using Microsoft Purview.
- Design and implement secure, scalable, and user-friendly ECM solutions.
- Develop and enforce taxonomy, metadata standards, and search optimization practices.
- Collaborate with IT and cybersecurity teams to maintain governance and compliance.
- Oversee content migration and modernization efforts.
Who You Are
- Bachelor's Degree in Knowledge Management, Information/Library Science, Computer Science, or related field.
- 7+ years of progressive experience in enterprise content management, with strong hands-on experience in SharePoint administration (including SharePoint Online/Modern).
- Relevant certifications in Microsoft 365, SharePoint, Information Architecture, or Project Management are a plus.
- Strategic and adaptable, with a strong commitment to equity, service, and the Foundation’s mission.
- Proven experience designing and optimizing SharePoint site structures, permission models, metadata strategies, and modern pages.
- Advanced knowledge of taxonomy, term store management, and enterprise search tools in Microsoft 365.
- Strong understanding of compliance, governance, and change management practices.
- Excellent verbal and written communication skills with the ability to engage across cultures.
- High integrity, cultural sensitivity, and alignment with the Foundation’s values.
- Experience leading cross-functional and remote teams.
How to Apply
Interested and qualified candidates should: 👉 Click here to apply
Application Deadline: 5th August, 2025
Career Tip To Successfully Land This Job:
This role demands a combination of leadership and deep technical know-how in enterprise content systems. Highlight your hands-on experience with SharePoint Online and content governance strategies.
Do not forget to showcase how you've successfully led change management initiatives and developed user-friendly digital environments that align with business goals. If you’re ready to lead content systems at a global foundation driving youth development in Africa, follow the application instruction above to apply.
